Reviews from our customers

See how we take care of our customers' experience with reliability, top quality and more

After 24 years with Lawn Doctor of Buffalo Grove, I can confidently recommend their exceptional service. Their lawn treatments have consistently made my lawn the best-looking in the neighborhood. Their technicians are knowledgeable and professional, and the customer service team is equally impressive - responsive and accommodating. What truly sets Lawn Doctor of Buffalo Grove apart is their unwavering consistency. For over two decades, they've delivered the same high-quality results without fail. Their scheduling is reliable, their methods thorough, and their products clearly effective. I have absolutely no complaints about Lawn Doctor of Buffalo Grove and wholeheartedly recommend them to anyone seeking professional lawn care that delivers outstanding results. ~ Al S
Service is always professional and great. Continuing services every year is very easy. I have been a customer of Lawn Doctor for years because of their professional quality work and courteous attitude towards the customer. They are always right there to do the basic essential services and keep an eye out for any emerging problem and suggest a treatment for it. They keep you informed of all work being done and any additional services that might be helpful for the lawn. From Sally to the techs they’re always pleasant to work with. I highly recommend Lawn Doctor. We’ve added enrichment recently and the lawn looks lush and better than ever. The neighbors and even the guys cutting the lawn want to know what service are we using…very satisfied . ~ Paul W
Reliable, respectful, reasonable and non-intrusive. We've used Lawn Doctor (BG) to do seasonal weed and feed service for our home's lawn for about 5 years now. They're in and out when we're not even there and leave behind a flag so we know the lawn has been treated, as well as a flyer in the door which tells us how long we should stay off it (a couple hours usually covers it), what the treatment was, and any recommendations. Very few weeds pop up (between treatments) and the grass is pretty healthy. Grass coverage in the center of our front lawn is barely passable, but that's due to a huge tree which doesn't let light in. We've also had them aerate the soil (pull up plugs) a few times. The cost is reasonable. I'm very happy that they limit advertising, basically offering a few services that may make sense for you, as opposed to sending a bunch of e-mail, snailmail, or flyers. ~ MyWavyHair
I echo all the other comments and there is a reason why this company presently has 4.9 out 5.0 stars on Google. The customer service is simply world class. Sallie Winfrey is amazing as she listens to the customer's needs and is very responsive as she genuinely cares about each customer. I have used other services and companies in the past that have brushed me off as a 'high maintenance' client. Lawn Doctor is the complete opposite as they value their service and offerings as their own. Before and After pictures from a true testimonial for what Lawn Doctor can do for you. You will NOT be disappointed!! ~ Dan M
Green, Thick and Beautiful grass. I started using Lawn Doctor of Buffalo Grove- Lake Zurich about 5 years ago. Before my grass was brown in areas and just not great to look at. Within the first year of having Lawn Doctor come to my house, my yard changed. It was full of life. It was green. It was growing. I love to hear my neighbors say how beautiful it looks and how they wish their grass looked like mine. If you want to be the talk of your neighbors, start using Lawn Doctor of Buffalo Grove- Lake Zurich. The owners are wonderful to work with. ~ Rhonda H
I have been using this Lawn Doctor for about 5 years or more now. I love that they have a prepayment plan with a 10% discount if you pay for the entire year up front. I really like not having a bill every time service is completed. In addition, Sally has been wonderful to work with over the years. She will always put together a plan that makes sense for your lawn care needs. If you need to adjust at any point, she is always helpful with that as well. As a long time customer, I highly recommend this company to anyone. They are honest and trustworthy and really easy to work with! ~ Lisa H
I am using Lawn Doctor for weed control. They may have also done some grass seeding and pest control, but I just don't remember. Anyway, our lawn is much better in their care then it was with our lawn service or a competitor of theirs. Our lawn service was less expensive, but we got what we paid for, which was not as nice a lawn. Our lawn with Lawn Doctor has always looked great with limited weeds and while more money than our lawn service, definitely worth the additional cost. I would definitely recommend them and will continue to use them. ~ Scott C
I have been with Sallie since the beginning, and I wouldn't use anyone else! This business is the real deal when it comes to customer service and high standards! I like that they are available anytime and are so warm and personable, and care very much about not only the lawns they service, but also make sure that homeowners are aware of what is going on with treatments and recommendations. I like that their products are pet safe and not harsh chemicals. Would definitely recommend this company! ~ PR W
I’ve been using Lawn Doctor for 8 years now. Service is reasonably priced and they are very attentive to our lawn needs. Technicians are very knowledgeable and Sally was very helpful with account questions and services. I’ve used a couple other nationally owned companies in the past and was charged more for way less service. It’s nice they’re local and just a phone call away if we need anything. Love Green Thumb and recommend to anyone I know looking for something better! ~ Dan H
2020 was our initial year with Lawn Doctor and we are completely rewarded with this decision. At the end of this season our lawn is very Green and extreemly healthy in appearance. Lawns on either side of us just do not compete, even with another service. As well, office follow up was excellent and the advise very helpful, never pushing for any irrelevant needs. Happy to return to the 2021 season. ~ Ronald P
We have been using Lawn Doctor for a couple of seasons now and are very satisfied. I have saved some money over the previous service without sacrificing service. Our lawn has noticably improved. We also used their mosquito control program and I don't think I had a single bite in my yard all year. They are very responsive with their customer service as well. Calls are answered locally and by a knowledgeable person. ~ Michael D
Lawn Doctor did aeration and several applications on my lawn. They did everything they promised at a fair price. Chose them due to a discussion with owner after talking with a service person working in neighborhood. Both were extremely honest and cared for the lawns they were servicing. Neither tried to “oversell” or push things that were not needed. They earned my trust and oh the lawn looks much improved! ~ John
I used to use Tru-Green and I was very frustrated with them. I wanted to try a new company and found Lawn Doctor. I have to say that I am extremely happy with them. I always feel like I'm getting excellent service. The techs that come out are very thorough. Sallie, the owner, is always very responsive. I even recommended them to my family. Overall, I'm very satisfied and I highly recommend them to others. ~ Riaz U
The Lawn Doctor is a family owned local company that we switched to last year. After years of frustration with corporate, famous named companies, we were referred to Lawn Doctor by a friend. They are wonderful! Our lawn has never looked better and their prices are more reasonable. When you pick up the phone the owner talks to you! They know their business well! I highly recommend The Lawn Doctor!! ~ Kate H
My mom lives by herself and I live too far away to help her, so she had been using a landscaping company to do all the lawn care on her lawn. It still looked thin, had weeds everywhere and looked terrible. Lawn Doctor started servicing her lawn and it showed improvement in the first year; my mom keeps raving about how much better it looks now. She also loves chatting with the owners when they come out to do her service. Thank you Jack & Sallie! ~ Jenny S
We have been using Lawn Doctor of Buffalo Grove since 2021, and our lawn has never looked better. They are very responsive and easy to deal with. Any questions we've had are answered very quickly. They also clean up after every visit and provide updates on our lawn health. We've recommended them to our neighbors and 3 have switched and are very pleased - their lawns look better, too! ~ Joe C
Lawn Doctor always does a great job! When we purchased our home, we had so many Dandelions growing EVERYWHERE. Since hiring Lawn Doctor, our yard now looks amazing and super green. We highly recommend this company. Service is top-notch--from the folks going onsite to provide the service to the support folks handing the administration side of things. ~ Berto G
When we moved into our home the lawn had been long neglected. I thought it was beyond repair and contiued to neglect it. It was mostly dandelion and clover when I contacted Lawn Dr last year. After just half a year last year and the first treatments this year the lawn looks fantastic! It is fuller and greener then it has been since we moved in 5 years ago! Highly recommended! ~ Max T
I have been really pleased with the service I get from Lawn Doctor. They do a good job. What I really like is they use equipment that gets the treatment precisely down on the lawn, instead of just walking around with a sprayer and getting stuff everywhere. My lawn looks great, I'm happy with them. ~ seriously f
The Lawn Doctor was recommended by my neighbor. I have been applying my own fertilizer but never could get rid of the weeds. I used other services in the past even catching one service just putting the flag in the lawn without applying the fertilizer. The Lawn Doctor did a great job my lawn has never looked so good. I highly recommend them. ~ youview2010
We are very happy with the service of Lawn Doctor! Sally in the office is so friendly, responsive, and helpful with information that would save us money rather than provide the most expensive choices. The service has been timely and done well with pleasant and informative service people. We would recommend this location and service. ~ Karen B
Lawn Doctor has been my lawn service for many years. They are very effective in managing and treating my lawn. Their prices are more than competitive and represent a great value. I eagerly recommend them to my friends who have found them to be the best as well. ~ Dennis D
To me it is just grass. If it is some shade of green and is weed free I am happy. To Sallie and the rest of the Lawn Doctors my lawn is treated like it is one of their children. I believe that I have been using them for 5 or 6 years now and never a complaint. I highly recommend. ~ scott w
I see them servicing several homes in our sub-division. This is my 6th consecutive year with them. They know their job and are very diligent /disciplined in their execution. They have been deploying nice and polite staff to our sub-division consistently! ~ Akber P

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